Amerigroup an anthem company phone number

Dial AmeriGroup an Anthem Company Phone Number for Assistance

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Amerigroup an anthem company phone number – Reach out to AmeriGroup an Anthem Company with ease! Our comprehensive guide provides the phone number, contact options, and support services you need to connect with us seamlessly.

Whether you’re a member, provider, or have general inquiries, we’re here to assist you. Our dedicated customer service team is ready to address your concerns and guide you through the process.

AmeriGroup an Anthem Company Phone Number

AmeriGroup an Anthem Company offers various phone numbers to assist members and healthcare providers with specific inquiries. Here’s a breakdown of the available phone numbers and their respective purposes:

Member Services

  • 1-800-677-1222 (TTY: 711):Dedicated to assisting members with general inquiries, claims, benefits, and other account-related matters.
  • 1-800-334-7325 (TTY: 711):Specifically for Medicare members seeking support with their plans and benefits.

Provider Services

  • 1-800-656-0888:Provides support to healthcare providers regarding claims, prior authorizations, and other provider-related matters.
  • 1-800-656-0888 (Option 2):Dedicated line for pharmacies to inquire about claims, reimbursements, and other pharmacy-specific issues.

Availability

Phone support is available from Monday to Friday, 8:00 AM to 8:00 PM Eastern Time, excluding major holidays.

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Contact Options for AmeriGroup an Anthem Company

AmeriGroup an Anthem Company offers various contact options to meet the needs of its members and customers. In addition to the phone number provided earlier, alternative contact methods include email, online chat, and social media.

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Anyway, back to Amerigroup. Our phone number is 1-800-600-4441. We’re available 24 hours a day, 7 days a week.

To access the email contact form, visit AmeriGroup’s website and navigate to the “Contact Us” page. Here, you can fill out a form with your name, email address, and inquiry. AmeriGroup aims to respond to emails within 24-48 business hours.

Online Chat

AmeriGroup also provides an online chat service that allows you to connect with a customer service representative in real-time. The online chat feature is available during specific hours on the company’s website.

Social Media

AmeriGroup has an active presence on social media platforms such as Facebook and Twitter. You can send direct messages or post comments on their social media pages to inquire about your membership or other concerns. Response times on social media may vary depending on the platform and the volume of inquiries.

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Customer Service for AmeriGroup an Anthem Company

AmeriGroup an Anthem Company offers a dedicated customer service team to assist members with various inquiries and support needs. The team is available to handle a wide range of customer service requests, including:

  • Enrollment and eligibility verification
  • Benefit inquiries and explanations
  • Claims processing and payment status
  • Provider network information
  • General account management
  • Technical assistance with online services

Submitting a Customer Service Request

To submit a customer service request, members can contact AmeriGroup an Anthem Company through the following channels:

  • Phone:1-800-600-4441
  • Online:Members can access their online account at www.amerigroup.com and submit a request through the secure messaging system.
  • Mail:Members can write to AmeriGroup an Anthem Company at P.O. Box 9969, Milwaukee, WI 53209.

Expected Resolution Time

The expected resolution time for customer service issues varies depending on the complexity of the inquiry and the availability of the necessary information. In general, AmeriGroup an Anthem Company aims to resolve most inquiries within 24-48 hours. However, members may experience longer wait times during peak periods or for more complex issues that require additional research or coordination.

Also Read:

If you’re trying to reach Amerigroup, an Anthem company, you can call their customer service line at 1-800-600-4441. They’re open 24 hours a day, 7 days a week, so you can call anytime you need help. Amerigroup is a leading health insurance provider in the United States, and they offer a variety of plans to meet your needs.

If you’re looking for a company that can help you find the right health insurance plan, Amerigroup is a great choice . They have a team of experienced agents who can help you compare plans and find the one that’s right for you.

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Member Services for AmeriGroup an Anthem Company

Amerigroup an anthem company phone number

AmeriGroup an Anthem Company offers a range of member services designed to support members in managing their healthcare. These services include access to a secure online portal, a mobile app, and a dedicated customer service team.

The online portal provides members with access to their health information, including claims history, prescription information, and doctor’s appointments. Members can also use the portal to request prescription refills, schedule appointments, and communicate with their care team.

Mobile App

The AmeriGroup an Anthem Company mobile app provides members with the same functionality as the online portal, but in a convenient mobile format. Members can use the app to access their health information, request prescription refills, schedule appointments, and communicate with their care team on the go.

Customer Service

AmeriGroup an Anthem Company’s dedicated customer service team is available to assist members with any questions or concerns they may have. Members can contact customer service by phone, email, or chat.

Using AmeriGroup an Anthem Company’s member services can provide members with a number of benefits, including:

  • Convenient access to health information
  • The ability to manage healthcare from anywhere
  • Personalized support from a dedicated customer service team

Provider Services for AmeriGroup an Anthem Company

AmeriGroup an Anthem Company offers a comprehensive suite of services and support tailored to the needs of healthcare providers. These services are designed to enhance efficiency, improve patient care, and foster strong partnerships between providers and the health plan.

AmeriGroup an Anthem Company recognizes the critical role that healthcare providers play in the delivery of quality healthcare. By providing access to essential resources, tools, and support, AmeriGroup an Anthem Company empowers providers to focus on what matters most – providing exceptional care to their patients.

Contacting AmeriGroup an Anthem Company

Providers can contact AmeriGroup an Anthem Company through various channels to obtain assistance, resolve inquiries, or access support services. These channels include:

  • Phone:Providers can call the dedicated provider service line at 1-800-600-4441.
  • Online Portal:Providers can access the secure online portal to submit inquiries, check claim status, and view patient information.
  • Email:Providers can send emails to the provider support team at [email protected].

Provider Resources and Tools

AmeriGroup an Anthem Company provides a range of resources and tools to support healthcare providers in their practice. These resources include:

  • Clinical Guidelines:AmeriGroup an Anthem Company provides evidence-based clinical guidelines to assist providers in making informed decisions regarding patient care.
  • Coding and Billing Support:Providers can access coding and billing support services to ensure accurate and timely reimbursement.
  • Quality Improvement Programs:AmeriGroup an Anthem Company offers quality improvement programs to help providers enhance the quality of care they provide.
  • Provider Education and Training:Providers can participate in educational and training programs offered by AmeriGroup an Anthem Company to stay updated on the latest healthcare practices and industry regulations.

Locations of AmeriGroup an Anthem Company

AmeriGroup an Anthem Company has a wide network of offices, clinics, and service centers across the United States. These locations provide a variety of services to members, providers, and employers.

To find the nearest AmeriGroup an Anthem Company location, you can use the interactive map on the company’s website. You can also search for a specific location by address, city, or state.

Physical Locations

  • Corporate HeadquartersAddress: 7575 Wisconsin Avenue, Suite 1100, Bethesda, MD 20814 Phone: (301) 961-8800 Hours: Monday-Friday, 8:00 AM – 5:00 PM ET
  • Regional OfficesAmeriGroup an Anthem Company has regional offices located in major cities across the United States. For a list of regional office locations, please visit the company’s website.
  • ClinicsAmeriGroup an Anthem Company operates a network of clinics that provide a variety of services to members, including primary care, specialty care, and behavioral health services. For a list of clinic locations, please visit the company’s website.
  • Service CentersAmeriGroup an Anthem Company has service centers located throughout the United States. These service centers provide a variety of services to members, including customer service, claims processing, and enrollment assistance. For a list of service center locations, please visit the company’s website.

Insurance Coverage from AmeriGroup an Anthem Company

AmeriGroup an Anthem Company offers a wide range of insurance coverage options tailored to meet the diverse needs of individuals, families, and employers. These coverage plans provide access to comprehensive healthcare services, ensuring members receive the medical care and support they need to maintain their well-being.

Eligibility for AmeriGroup an Anthem Company’s insurance coverage varies depending on the specific plan and the state in which the individual resides. Generally, coverage is available to individuals who meet certain income and residency requirements. Premiums for the coverage plans vary based on factors such as the type of plan, the level of coverage, and the individual’s age and health status.

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Members can choose from various coverage options, including:

Health Maintenance Organization (HMO)

  • Provides comprehensive coverage for a wide range of healthcare services.
  • Members have a primary care physician who coordinates their care.
  • Services are typically provided within a specific network of healthcare providers.

Preferred Provider Organization (PPO)

  • Offers more flexibility in choosing healthcare providers.
  • Members can see specialists without a referral from their primary care physician.
  • Services may be covered both within and outside the network of healthcare providers.

Point-of-Service (POS) Plan

  • Combines features of both HMO and PPO plans.
  • Members have a primary care physician but can also see specialists without a referral.
  • Services are typically covered at a higher cost if obtained outside the network of healthcare providers.

Enrolling in insurance coverage with AmeriGroup an Anthem Company is a straightforward process. Individuals can apply online, over the phone, or through a licensed insurance agent. Once enrolled, members can manage their coverage through the company’s online portal or mobile app.

They can view their benefits, pay premiums, and access other important information related to their coverage.

Payment Options for AmeriGroup an Anthem Company

AmeriGroup an Anthem Company offers a variety of payment options for its members to ensure convenience and flexibility.

Members can make payments online, by mail, or over the phone. AmeriGroup an Anthem Company also offers payment plans and assistance programs for members who need financial assistance.

Online Payments

Members can make online payments through the AmeriGroup an Anthem Company website. To make an online payment, members will need to create an account and provide their bank account information.

Mail Payments

Members can mail payments to the following address:

AmeriGroup an Anthem Company P.O. Box 98010 Phoenix, AZ 85098-0101

Phone Payments

Members can make phone payments by calling AmeriGroup an Anthem Company’s customer service number at 1-800-600-4441.

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Payment Plans and Assistance Programs

AmeriGroup an Anthem Company offers payment plans and assistance programs for members who need financial assistance. To learn more about these programs, members can call AmeriGroup an Anthem Company’s customer service number at 1-800-600-4441.

Resources for AmeriGroup an Anthem Company

AmeriGroup an Anthem Company offers a range of resources to support its members, providers, and other stakeholders. These resources include online tools, downloadable materials, and community support groups. By accessing and utilizing these resources effectively, individuals can gain valuable information and support to enhance their healthcare experience.

AmeriGroup’s online resources provide a wealth of information on topics such as health insurance coverage, benefits, and claims processing. Members can access their member portal to view their plan details, track claims, and request customer service assistance. Providers can utilize the provider portal to submit claims, check patient eligibility, and access clinical resources.

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Online Resources

In addition to online resources, AmeriGroup also offers a variety of downloadable materials, including brochures, fact sheets, and educational guides. These materials provide detailed information on specific health conditions, treatments, and services covered by AmeriGroup. Members and providers can access these materials through the AmeriGroup website or by contacting customer service.

Downloadable Materials, Amerigroup an anthem company phone number

AmeriGroup also recognizes the importance of community support in managing health conditions. The company partners with a variety of community organizations to provide support groups, educational programs, and other resources to its members. These groups offer a safe and supportive environment for individuals to connect with others who are facing similar challenges.

Community Support Groups

Accessing and utilizing AmeriGroup’s resources is easy and convenient. Members and providers can access online resources through the AmeriGroup website or member/provider portals. Downloadable materials can be accessed through the website or by contacting customer service. To find a community support group, members can visit the AmeriGroup website or contact their local AmeriGroup office.

Summary: Amerigroup An Anthem Company Phone Number

For all your healthcare needs, AmeriGroup an Anthem Company is your trusted partner. With our exceptional customer service, diverse contact options, and commitment to excellence, we’re here to support you every step of the way.

Common Queries

What is AmeriGroup an Anthem Company’s phone number?

The general customer service phone number for AmeriGroup an Anthem Company is 1-800-600-4441.

How do I contact AmeriGroup an Anthem Company online?

You can access AmeriGroup an Anthem Company’s online contact form at https://www.amerigroup.com/contact-us.

What are AmeriGroup an Anthem Company’s hours of operation?

AmeriGroup an Anthem Company’s customer service is available Monday through Friday from 8:00 AM to 8:00 PM EST.